Patty Eggen is upset — and she wants to know if she’s being too patient. She booked an Alaska cruise this summer and canceled it months ago. Her cruise fare refund from Norwegian arrived in early July. But her airfare refund from Alaska Airlines is still missing in action. And she’s wondering: How long does it take to get a refund during the pandemic? “How long does it take to get a refund during the pandemic?”
Frank Rabusin filed a complaint with Schneider Electric back in October. His claim was approved and the company promised him a $240 check. Now, months later, the refund is still missing and the company is giving him a coronavirus excuse.
Can we find out what’s going on here? “Is coronavirus an excuse for this missing refund?”