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Elliott Report

Home
Features
Company Contacts
Sites
Newsletters
- Elliott Confidential (Daily)
- Media Leads (Weekly)
About
Contact Us

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A worried man stares at his phone against a bright tropical scene coated in ice and frost

Advocacy

Experian said his credit was unfrozen. So why couldn’t he buy a car?

Robert Boisvert, a police officer with a credit score above 800, froze his Experian report for safety. Equifax and TransUnion thawed on request. Experian did not. Two certified…

A grinning border officer stacks bundles of cash on a podium as a line of weary travelers waits

On Travel

Travelers are facing more entry and exit fees than ever. Here’s what you need to know.

A cartoon pilot in a vintage plane drops a barrage of falling bombs each marked with the letter F

Commentary

These 7 phrases will doom your consumer complaint

Essential Reading

Commentary

Honest pricing works in travel. Just ask Airbnb.

Destinations

How Queenstown, New Zealand, is creating a greener adventure capital

Problem Solved

My GE washer is a heavy metal drummer, but I didn’t buy tickets to the show

The Travel Troubleshooter

My tour operator promised a price lock—and then broke it

Advocacy

When your Daryl Hall concert is canceled but the refund is out of touch

Latest Stories

A traveler at a cafe table looks at a laptop showing a travel insurance menu of snow, hurricane and northern lights options

On Travel

Is it worth paying extra for a “risk-free” vacation?

Silhouetted travelers wait in a security line against a wall of tall terminal windows at dusk

Forum

Have we forgotten the lessons of 9/11?

A traveler in headphones sits in an airport gate area staring uneasily at her phone

Commentary

Pace the frontier? In travel, AI is already making our lives miserable

An anxious traveler with a suitcase stands on the airstairs of a jet, looking uneasy

Safe Travels

Is travel insurance useless in a crisis? Here’s what you need to know

Commentary

More

A cartoon watchdog sits on an airfield watching a row of small parked jets in the distance

An air travel watchdog woke up after three years. It wants to bark at posters.

A federal committee created to give air travelers a voice inside the government meets this month for the…

Dejected man sitting on a step beneath a money-transfer storefront sign

Why I turned down a $15,000 case

Dirk Shearer says he was scammed out of $15,000 through a money transfer. He filed a claim, then…

Wary pedestrian checking his phone on a sidewalk as a ride-hail car waits at the curb

The price on your screen is fiction

What if a grocery store charged you more for milk because it knew how many kids you had?…

Woman glaring at her phone in exasperation while a small cartoon robot walks away behind her

Every customer should have the right to reach a human

Hackers cleaned out Amy Pollick's PayPal account. The bot offered to connect her to a human. She typed…

Advocacy

More

A worried traveler with a backpack faces a gate agent pointing sternly at his rolling suitcase

Frontier Airlines baggage fees: When the sizer says yes but the agent says no

Stunned older couple standing beside a small car with a plume of dark smoke rising from it

Help! Budget says I smoked in my car—but these photos prove nothing!

Alarmed traveler facing an unsmiling agent across a counter with a monitor between them

Banned by JetBlue after booking through the wrong website

Five dogs of different sizes sitting together in an open hotel elevator

How to get a refund when your luxury hotel stay goes to the dogs

Destinations

More

A timber solar-powered cabin on a grassy slope above a braided river, snowy peaks behind

These New Zealand eco-lodges are redefining sustainability (and reaching for the stars)

Dave Beeche, CEO of the tour operator RealNZ, in his Queenstown office.

Can you turn tourists into conservationists? How one tour operator is trying to close the “say-do” gap

Michael Sly, Queenstown's Compost King, shows off a handful of fresh lawn latte powder at his fruit stand.

In Queenstown, tourism sustainability comes down to earth

Te Pae Christchurch, the city's new carbon zero certified convention center.

From earthquake rubble to carbon zero: Here’s how Christchurch is building a greener city

Safe Travels

More

Alarmed traveler with a suitcase beside a rising bar chart labeled travel insurance cost

How to save money on travel insurance without giving up the coverage you need

Traveler with a suitcase staring at an empty resort pool surrounded by scattered storm debris

Why a hurricane that misses you can still ruin your vacation—and what to do about it

Traveler at a hotel front desk photographing a long paper receipt with his smartphone

More travelers are losing their insurance claims because of this. Don’t be one of them.

Cartoon of a green-faced traveler clutching his stomach as he rushes toward a restroom door, a palm-lined resort at dusk behind him.

How an airport sandwich could destroy your next vacation

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