Honest pricing works in travel. Just ask Airbnb.
A cheap airfare catches your eye, you click, and the boxes pop up. Forty dollars for a checked bag. Twenty-five for a seat. Airlines say showing the full…
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A cheap airfare catches your eye, you click, and the boxes pop up. Forty dollars for a checked bag. Twenty-five for a seat. Airlines say showing the full…
Commentary
MoreAn air travel watchdog woke up after three years. It wants to bark at posters.
A federal committee created to give air travelers a voice inside the government meets this month for the…
Why I turned down a $15,000 case
Dirk Shearer says he was scammed out of $15,000 through a money transfer. He filed a claim, then…
The price on your screen is fiction
What if a grocery store charged you more for milk because it knew how many kids you had?…
Every customer should have the right to reach a human
Hackers cleaned out Amy Pollick's PayPal account. The bot offered to connect her to a human. She typed…