Problem Solved
StubHub told me to sell my Lady Gaga tickets elsewhere, then they charged me for it
Tony Rogozinski called StubHub to cancel his concert ticket listing before selling the tickets to someone else. The agent said no further action was needed. The listing stayed…
Commentary
MoreHonest pricing works in travel. Just ask Airbnb.
A cheap airfare catches your eye, you click, and the boxes pop up. Forty dollars for a checked…
Pace the frontier? In travel, AI is already making our lives miserable
An algorithm sets your airfare. Another sets the hotel's rate. A third answers your complaint with a non-answer,…
An air travel watchdog woke up after three years. It wants to bark at posters.
A federal committee created to give air travelers a voice inside the government meets this month for the…
Why I turned down a $15,000 case
Dirk Shearer says he was scammed out of $15,000 through a money transfer. He filed a claim, then…