Skip to content

Elliott Report

Home
Features
Company Contacts
Sites
Newsletters
- Elliott Confidential (Daily)
- Media Leads (Weekly)
About
Contact Us

Elliott Report

Home
Features
Company Contacts
Sites
Newsletters
- Elliott Confidential (Daily)
- Media Leads (Weekly)
About
Contact Us

A company wronged you. We help you fight back.

Our nonprofit advocacy team investigates consumer problems and gets real resolutions — refunds recovered, bans overturned, tickets restored. No fees, ever.

Get Help — It's Free How it works

Or do it yourself.

Search our directory of verified executive contacts at thousands of companies.

Marcus by Goldman Sachs Shane Confectionery OpenAI Perpay See all

Michael Sly, Queenstown's Compost King, shows off a handful of fresh lawn latte powder at his fruit stand.

Destinations

In Queenstown, tourism sustainability comes down to earth

In the dead of an Otago winter, Michael Sly is harvesting watermelons. His heat source is a steaming pile of hotel food scraps and invasive pine chips, in…

Ticket holder sitting on the sidewalk outside a lit theater marquee with his phone on the pavement

Problem Solved

StubHub says the Rick Springfield concert was postponed, but it wasn’t. Can I get a refund?

Driver standing beside a stranded SUV on a rural road with a wheel removed and leaning against it

The Travel Troubleshooter

Who pays for a flat tire on a Turo rental? It’s complicated

Essential Reading

Advocacy

No, blood on the walls does not count as a vacation rental amenity

On Travel

The ugly truth about August travel: Why you should stay home—or do this

Forum

Would you pay extra to use the overhead bin?

Commentary

A stunning reversal for airline consumer rights

Safe Travels

More travelers are losing their insurance claims because of this. Don’t be one of them.

Latest Stories

Cartoon of a frustrated traveler holding up his phone at a hotel front desk while a stern clerk stands with folded arms and two companions wait with luggage.

Problem Solved

My hotel reservation disappeared. Why won’t Booking.com refund me for my new room?

Cartoon of an alarmed woman holding an American Express card in one hand and a glowing phone in the other.

The Travel Troubleshooter

Viva Aerobus canceled my flight. Why did it send my $844 refund to the wrong bank?

Cartoon of two identical women seated side by side in adjacent airplane seats, one of them holding a white cat.

Advocacy

The laws of physics say you can’t be in two places at once—unless you have a Capital One card

Cartoon of a man in sunglasses relaxing on a yellow lounger with a cocktail beside an empty pool and palm trees.

On Travel

Coolcations aren’t cool anymore. Why you should book a trip to a hot place

Commentary

More

Cartoon of a wary traveler with a suitcase standing beside a large blank billboard.

This summer’s biggest points swindle

Travel websites are asking you to do something strange this summer. They want you to write to Congress…

Cartoon of a wide-eyed woman staring at a computer screen while booking a trip, packed luggage stacked beside her.

Airlines want to hide the real price of your ticket. Should the government let them?

Remember what booking a flight used to be like? You would spot a $99 fare, click it, and…

Black and white cartoon of a cruise ship docked beside a high prison wall topped with razor wire and a guard tower.

The FBI wants you to report cruise crime. Then what?

The FBI has a message for cruise passengers as vacation season begins: if you are assaulted, kidnapped, or…

Black and white cartoon of an annoyed traveler with a rolling suitcase glaring at an airline agent behind a check-in counter.

You’re mad at the wrong machine

Does the TSA want to measure your luggage? You might think so after a viral aviation report warned…

Advocacy

More

Cartoon of a dismayed traveler with a suitcase pleading at a reception desk while an unsmiling clerk stands with his arms folded.

Is this the worst check-in policy in the history of travel?

Cartoon of a distressed blonde traveler holding a ticket at an airport counter, gesturing in protest at a giant Russian nesting doll standing in place of an agent.

I paid $500 for an upgrade on Swiss, then the airline kept it

Muted digital illustration of a distressed man in a suit sitting with his head in his hands at an airport, blurred travelers passing behind him.

The $1,863 mistake: Why a missing last name cost one passenger his ticket

Cartoon of a distressed man holding a paper marked "BANNED" and clutching his head in a rental car lot, while a smiling rental agent gestures beside a row of cars.

Banned for a century: How one driver beat the car rental blacklist

Destinations

More

Te Pae Christchurch, the city's new carbon zero certified convention center.

From earthquake rubble to carbon zero: Here’s how Christchurch is building a greener city

Harri Fletcher, the head chef at Everybody Eats in Wellington, New Zealand.

Can Wellington become the world’s first zero-waste capital?

Danielle Shanahan, Zealandia’s CEO, shows a visitor the innovative fence surrounding the ecosanctuary in Wellington, New Zealand.

A New Zealand ecosanctuary with a 500-year plan to turn back the clock

Vicky Tohopu, owner of NIU Shack in Raiatea, collects herbs for her vegan lunch

On Tahiti’s outer islands, time is the ultimate luxury

Safe Travels

More

Cartoon of a green-faced traveler clutching his stomach as he rushes toward a restroom door, a palm-lined resort at dusk behind him.

How an airport sandwich could destroy your next vacation

Illustration of a man with a camera on a neck strap crouching to photograph the rear of a white rental car in a parking area, documenting its condition.

Do I still need to take photos of my rental car?

Cartoon of a frazzled, dirt-smudged hiker waving both arms for help on a wooded shoreline beside her startled terrier, as a fisherman in a small boat approaches across the water.

No more digital detoxes? Why you should keep your phone with you when you travel

from leaving the tv on to packing door alarms, travelers are getting innovative about hotel room security. learn how to enhance your safety on the road.

New ways to make your hotel room safe

What's your problem?

If a business won't listen, our advocacy team will. We investigate consumer problems and find solutions — always free.

Get Help — It's Free

Don't miss a story

Elliott Confidential delivers the reporting, tips and consumer news you won't find anywhere else.

Name(Required)

Email(Required)

CAPTCHA

Δ

What’s Your Problem?

If you have a consumer problem, please contact our team at Elliott Advocacy through this form. We’re always here to help. Our help is free.

Our Newsletter

Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Did we mention it's free?

What's This Site?

The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers.

Follow Us

© 2026 Elliott Report | Privacy Policy

Home
Features
Company Contacts
Sites
Newsletters
Advocacy
About
Contact Us
Get Help

Search for:

Don’t Miss a Story!

Elliott Confidential, our award-winning newsletter, keeps you posted on our random acts of consumer advocacy. Plus, we have insightful letters, insider tips, and more.

Invalid email address

Thanks for subscribing!