When travel insurance saves the day

When Katie Kubitskey made plans to attend a friend’s destination wedding in Izmir, Turkey, last summer, she never imagined she’d need travel insurance. Read more “When travel insurance saves the day”

These travel insurance apps might rescue your summer vacation

If I’ve heard Linda Limberger’s question once, I’ve heard it a hundred times.

“I’m wondering if you could recommend trip insurance,” she asked. “Something that covers medical, cancellation and other things.”

Maybe there’s an app for that? Read more “These travel insurance apps might rescue your summer vacation”

Denied boarding and turned down by insurance — can I help this reader?

When Jennifer Trotter contacted me with her problem, I thought she had an excellent chance of getting a partial refund from her travel insurance company.

I thought wrong. But her case may not be over yet.

Read more “Denied boarding and turned down by insurance — can I help this reader?”

Dad’s sick – why won’t Allianz cover Mom’s claim?

Chris James’ mother cancels her vacation after his father falls ill. Why won’t Allianz cover her insurance claim?
Read more “Dad’s sick – why won’t Allianz cover Mom’s claim?”

Does insurance cover my frequent flier miles?

After a medical emergency, James Wright uses frequent flier miles to pay for a return flight to the United States from Australia. But now his insurance company is balking at a refund. What can he do to replace the miles?
Read more “Does insurance cover my frequent flier miles?”

My ticket credit is gone — can you help me get it back?

Razlomov/Shutterstock
Razlomov/Shutterstock

Velta Mahon’s airline ticket credit is gone and she says it’s Hotwire’s fault. Is there any hope of a refund?

Question: I need your help resolving a situation that I have with Hotwire. A little over a year ago I booked a flight from Baltimore to Orlando, but canceled because of a hurricane.

Before I canceled, I called Hotwire and told them that I was concerned about the weather and afraid to travel at that time. A representative told me to contact Allianz, the company through which I had insured my tickets.

An Allianz representative led me to believe that I might be able to receive a refund, and suggested I call Hotwire to cancel my ticket, which I did. When I requested a refund, Allianz denied me and referred me to Hotwire. Hotwire denied me and said I had a ticket credit, and referred me to the airline. The airline just referred me back to Hotwire. Read more “My ticket credit is gone — can you help me get it back?”

Is JetBlue scaring passengers into buying travel insurance?

Christopher Parypa / Shutterstock.com
Christopher Parypa / Shutterstock.com

If you’re a frequent flier, maybe you’ve already been roughed up by an airline, rhetorically speaking. I try to stay away from planes myself. I fly very infrequently and I book airline tickets even less.

When I have a choice in domestic airlines, I prefer to fly on JetBlue or Southwest. They’re just my kind of carriers.

It’s a personal choice.

But this afternoon, as I was booking a seat from Orlando to Washington, and after getting through what seemed like a dozen irritating “upsell” screens, JetBlue showed me this:
Read more “Is JetBlue scaring passengers into buying travel insurance?”

Will travel insurance cover my missed tour?

Douro river. / Photo by furibond – Flickr Creative Commons
Question: We are having trouble with a claim we made on our Allianz travel insurance we bought for our recent trip to Portugal with Vantage Deluxe Travel.
Read more “Will travel insurance cover my missed tour?”

Sorry, your travel insurance doesn’t cover mother-in-law’s death

Stack of paperwork. / Photo by Jenni C – Flickr Creative Commons
It’s been a while since I mediated travel insurance claim, and at first glance, Dennis Puskaric’s looked like a slam-dunk.
Read more “Sorry, your travel insurance doesn’t cover mother-in-law’s death”