WestJet Airlines

WestJet Airlines Ltd. is a Canadian low-cost carrier that provides scheduled and charter air service to 90 destinations in Canada, the United States, Europe, Mexico, Central America and the Caribbean. WestJet is a public company with more than 10,000 employees, is non-unionized and is not part of any airline alliance. The airline’s headquarters are located adjacent to the Calgary International Airport.

22 Aerial Place NE
Calgary, Alberta T2E 3J1

Phone Contacts

Main: (403) 444-2600
Customer Service: (888) 937-8538
Toll Free: (888) 293-7853

Fax 1-844-223-8478

Customer Service Resources

Customer feedback form

Social Media Contacts


Executive Contacts

Primary Contact
Rossen Dimitrov
Chief Guest Experience Officer
22 Aerial Place NE
22 Aerial Place NE
Calgary, AB T2E 3J1


Secondary Contact
Harry Taylor
Executive Vice-President, Finance & Chief Financial Officer
22 Aerial Place NE
Calgary, Alberta T2E 3J1
[email protected]

Chief Executive
Ed Sims
President and Chief Executive Officer
22 Aerial Place NE
Calgary, Alberta T2E 3J1
[email protected]

Last updated: January 29, 2020.

NOTE: As a service to our readers, we post the names, numbers and email addresses of executives responsible for customer service at major companies.

If you’re having a problem with a company, please consider using our proven strategies for a resolutionDo not simply write to the CEO or send your request to all the executives at once. This could severely limit your ability to resolve your issue. Rather, start with the primary contact and then work your way down the list.

Can’t find a company? You can either send us a request for research help or use our proven research strategies to track down the information you need.

Do you have company contacts you’d like to share with us? Please use this form.

Bouncing emails or disconnected phone numbers? You can report inaccurate or out-of-date information here.

We rely on our volunteer researchers to find the information in this database. If you’d like to help, please send us a note.

Can’t fix a problem yourself? Contact our advocates through this form. We’re happy to assist.

DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. If you detect any omissions, misstatements or errors, please contact us immediately.