StubHub is an online marketplace that provides buyers and sellers tickets for sports, concerts, theater and live entertainment. It has 16 million visitors a month and is owned by eBay.

199 Fremont Street
San Francisco, Calif. 94105

Phone Contacts

Main: (415) 222-8400
Customer Service: (866) 788-2482

International customer service numbers:

  • Australia: 1.800.770.534
  • France: 0805.54.25.74
  • Germany: 0800.724.1913
  • Mexico: 800.436.0113
  • United Kingdom: 0800.783.0260
  • All other countries: +1.415.222.8400 (long distance rates apply)

Customer Service Resources

StubHub live chat is available 24/7 here:

Social Media Contacts


Executive Contacts

Primary Contact
Mary Hill
Senior Manager of Social Experience/Executive Care/Brand Management
199 Fremont Street
San Francisco, Calif. 94105
[email protected]


Secondary Contact
Mary Horvath
Director of Customer Experience, North America
199 Fremont Street
San Francisco, Calif. 94105
[email protected]

Daron Fowlks
Vice President, Global Customer Experience
199 Fremont Street
San Francisco, Calif. 94105
[email protected]

Chief Executive
Scott Cutler
199 Fremont Street
San Francisco, Calif. 94105
[email protected]

Last updated: January 28, 2020.

NOTE: As a service to our readers, we post the names, numbers and email addresses of executives responsible for customer service at major companies.

If you’re having a problem with a company, please consider using our proven strategies for a resolutionDo not simply write to the CEO or send your request to all the executives at once. This could severely limit your ability to resolve your issue. Rather, start with the primary contact and then work your way down the list.

Can’t find a company? You can either send us a request for research help or use our proven research strategies to track down the information you need.

Do you have company contacts you’d like to share with us? Please use this form.

Bouncing emails or disconnected phone numbers? You can report inaccurate or out-of-date information here.

We rely on our volunteer researchers to find the information in this database. If you’d like to help, please send us a note.

Can’t fix a problem yourself? Contact our advocates through this form. We’re happy to assist.

DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by If you detect any omissions, misstatements or errors, please contact us immediately.