Shell Oil Company

Shell Oil Company is the U.S. based subsidiary of Royal Dutch Shell, a multinational oil company which is one of the largest in the world. There are approximately 22,000 Shell employees in the U.S., of whom about 13,000 are based at the Houston headquarters. The company is engaged in exploration, production and refining of petroleum products but its most visible presence in the U.S. is approximately 25,000 Shell-branded gas stations.

P.O. Box 2463
Houston, TX 77252

Phone Contacts

Main: (713) 241-6161
Customer Service: 1 (888) 467-4355

Shell U.S. Switchboard: 713-241-6161 (all Shell U.S. companies)

US Shareholder Services: 888-737-2377

Shell U.S. Media Relations: 713-241-4544

Shell U.S. Trademarks: 888-SHELLTM or 888-743-5586

Shell U.S. Royalties:   281-544-2600

Social Media Contacts


Executive Contacts

Primary Contact
Michiel Brandjes
Corporate Secretary
P.O. Box 2463
Houston, TX 77252
[email protected]

Secondary Contact
Marvin Odum
Chief Operating Officer
P.O. Box 2463
Houston, TX 77252
[email protected]

Simon Henry
Chief Financial Officer
P.O. Box 2463
Houston, TX 77252
[email protected]

Chief Executive
Bruce Culpepper
Chairman and President Shell Oil Company US
P.O. Box 2463
Houston, TX 77252
[email protected]

Last updated: January 28, 2020.

NOTE: As a service to our readers, we post the names, numbers and email addresses of executives responsible for customer service at major companies.

If you’re having a problem with a company, please consider using our proven strategies for a resolutionDo not simply write to the CEO or send your request to all the executives at once. This could severely limit your ability to resolve your issue. Rather, start with the primary contact and then work your way down the list.

Can’t find a company? You can either send us a request for research help or use our proven research strategies to track down the information you need.

Do you have company contacts you’d like to share with us? Please use this form.

Bouncing emails or disconnected phone numbers? You can report inaccurate or out-of-date information here.

We rely on our volunteer researchers to find the information in this database. If you’d like to help, please send us a note.

Can’t fix a problem yourself? Contact our advocates through this form. We’re happy to assist.

DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by If you detect any omissions, misstatements or errors, please contact us immediately.