Orbitz is an online travel agency that owns the Orbitz, Cheaptickets and eBookers.com brands. It was acquired in 2015 by Expedia. Please refer to our Expedia page for additional contacts and information.
We receive many complaints about Orbitz. This customer purchased airline tickets from Orbitz but discovered they were nonexistent after arriving at the airport.
If you need to cancel your reservation, go to Trips in your Orbitz account, select the booking, then select Change or cancel and follow the instructions. You'll see any fees and a refund summary before you confirm. If there's no option to cancel, the booking is either too close to check-in or nonrefundable; you'll need to contact Orbitz, and the hotel may charge a fee.
Most fares are nonrefundable, but you can still make changes if the fare type you purchased permits it. Be sure to check the fare type and rules in your itinerary.
Orbitz is an online travel agency that allows you to search for travel options and compare availability and pricing. You can book flights, hotels, rental cars, cruises, and activities through Orbitz. It acts as a search engine, displaying pricing from different travel companies. When you’re ready to book, you can make your reservation through Orbitz instead of directly with the travel brand.
To change your flight on Orbitz, sign in, go to Trips, select the booking and choose the change option under Manage booking, then follow the instructions. Some airlines, such as Frontier, handle their own changes, so you may need to contact the airline directly.
Orbitz is a well-known brand. Remember to verify your reservation details and understand the terms before booking. Orbitz is known to respond quickly to requests made via social media.
Yes, you can cancel your reservations through Orbitz. Be aware that it’s a third-party booking website, so always verify your reservation with the hotel, airline, or travel brand before your trip begins.
Orbitz accepts various payment methods, including credit cards, debit cards, and PayPal. You can choose your preferred payment option during the booking process.
Disclaimer: Contact information is believed reliable but not guaranteed. Executives change contact details frequently. If an email bounces or a number is wrong, report it immediately. Published January 6, 2015. Updated October 23, 2026.
