BMW of North America was established in 1975 as the United States importer of BMW luxury/performance vehicles. It receives few complaints and most are resolved swiftly. BMW is also the parent brand for Mini and Rolls-Royce.

300 Chestnut Ridge Road
Woodcliff Lake, NJ 07677-7731

Phone Contacts

Main: (201) 307-4000
Customer Service: (800) 831-1117

BMW i Concierge:
Our dedicated team to answer all your BMW i related questions.
Monday-Friday 9am-9pm EST
[email protected]

BMW Genius Hotline:
Our dedicated team to help answer all of your product related questions.
1-844-4GENIUS (443-6487)
[email protected]

Additional Phone numbers:

  • (201) 307-4000
  • (800) 831-1117
  • (888) 311-4269
  • (201) 307-9286 (fax)

Social Media Contacts


Executive Contacts

Primary Contact
Richard Powers
Department Head Customer Relations and Services
300 Chestnut Ridge Road
Woodcliff Lake, NJ 07677-7731
[email protected]

Shaun Bugbee
Executive Vice President, Operations
300 Chestnut Ridge Road
Woodcliff Lake, NJ 07677-7731
[email protected]

Chief Executive
Bernhard Kuhnt
CEO of BMW North America
300 Chestnut Ridge Road
Woodcliff Lake, NJ 07677-7731
[email protected]

Last updated: November 4, 2019.

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