I absolutely agree with you about the ridiculous requirement that Google knows everything about us. But they do, and if I want something that requires Google, I go without. It is what it is and it's up to the customer to figure out how to get what you want on your terms. I got my first smart phone several years ago and had a ball setting everything up so I could diddle with the phone and do all kinds of cool things. Then one day, Google showed me a list of all the hotel and air reservations I was holding. All of those reservations were made directly with the hotels and airlines ... Google had no involvement whatsoever. That was the end of any apps on my new phone. I refuse to play that game of "what does it matter". If people are so ignorant that they don't care if Google has access to all their information, that's their problem. I have no interest in signing on to this foolishness. If I want information from the internet, I use my laptop. Not as convenient, but at least Google doesn't post a list of all kinds of personal information. It will all implode one of these days and people will be wandering around wondering what happened.I am disabled. I got dish because of two features that dish advertises in all their ads - the Hopper and voice search remote. Imagine our surprise, when we turned on our TVs and discovered that our voice remote is no longer working unless we had a Google assistant. We were not informed of this. All press releases about this indicated that it would be available and it would be an option. Nowhere did it say the voice search remote will no longer work if you don’t have a Google assistant. Did they send us a letter? Did they send us an email? No. We turned on our TVs and found out the reason we got the freaking service no longer works. It is fine to offer this as an option. It is fine to offer a new remote that has a Google assistant button for those people who want it. For the disabled who really needed this, this was a really awful thing to do. This is not what I signed up for this is not what I’m paying over $100 a month for. And it’s going to cost me money to drop and switch. This was not my agreement. I switched to get a hopper, a voice search remote, and a specific channel lineup. They have change the terms and never told us until we turned on our televisions. This was wrong.
I doubt there's a law that says dish or any satellite tv has to give people access to voice activation for watching tv. I guess I'm just curious why not just dump the voice activation and use a remote?According to the FCC, there are 3 legit claims here - discrimination against those with disabilities, privacy issue and change in terms of service. I have filed with them and my Attorney General.
Let us know the outcome of your filings. Once you do that, we have no more recommendations we can offer but the outcome might help others who have the same problems that come here.According to the FCC, there are 3 legit claims here - discrimination against those with disabilities, privacy issue and change in terms of service. I have filed with them and my Attorney General.