I purchased our tickets beginning of this year with Travel Protection. I purchased the tickets through Expedia but I have to handle cancelling, refunds or anything else through American. I received an email a few weeks after I purchased the tickets regarding our flight change, they changed the departure/arrival times. A second email regarding our trip was about the Airline Change, it would still be handled through American but it was a different Airline company and they added a stop to our trip - we had purchased direct flights. The third email about our flight was another flight time change and this time it would be a whole day spent on a layover. So far I've received two emails about canceling my flight with American and that I have a very limited time to accept their offer or I am agreeing to the flight change. I don't know what to do, Ive called and they are not offering me a refund without filing a claim. I tried filing the claim and they said it would take 6-8 weeks before I get to speak with someone about my claim. We paid $500 for the trip (with travel protection). I can understand the Airline is losing money but we didn't pay for that trip and I just want our refund - not credit.