I made a points to miles transfer from Marriott hotels to Turkish airlines Miles and Smiles program. The points I earned with all my previous hotelstays. I transferred 240000 marriott rewards points into 80000 miles and 20000 bonus miles. Those miles should have appeared on my miles and smiles account beginning of januari. The 20000 appeared but the 80000 didn’t appear at all. I’m already 2,5 months in contact with Turkish Airlines and Marriott, several mails and calls, to finally get those miles there, but without a result. Marriott send me documents on which is mentioned that they did what they had to do and the transfer has been done, they say it’s turkish airlines fault the miles are not there. Turkish Airlines didn’t do anything this far then telling me I’ve to be patient, but their normal respond time is seven days and I’m waiting 2.5 months. 2 days ago I got in touch with Marriott again, I should have got a solution in 24 hours, still waiting however. The corresponding value of 80000 miles is 2400 USD. I only want the miles to be on my miles and smiles account and if that’s not possible Marriott should see that the 240000 points I exchanged for these miles appear back on my Bonvoy account. I waited long enough.