I need someone to assist me in getting my flight refund back. I've made several attempts even emailed CEO Mr. Barry Biffle of Frontier Airlines but to no avail. Due to COVID19 epidemic my husband and I were unable to go on our 20th year anniversary getaway. It wasn't our fault that this happened. I believe that we should be entitled to our full refund not a credit. Frontier Airlines shouldn't take the liberty to make a decision for us. God knows when we will be able to fly again.Expedia refunded us our hotel and rental car funds why should we not receive our flight funds of $957.60 as well. It's not fair. I even purchased the package that included (2)rountrip tickets, seats, and baggage. The bundle with hotel & car rental. We worked so hard for this trip and unfortunately due to unforeseen circumstances we aren't able to go. I need help. Please advise what other step I need to take. I do appreciate your assistance.