I purchased round trip tickets on Lufthansa to meet a NCL cruise in Copenhagen. The departure was from Boston MA and return was to the same location. The cruise itself was canceled by NCL and the flights were canceled by Lufthansa. I called Lufthansa and they said I had to go to Travelocity to get the refund. I have called Travelocity but no one answers the telephone. I went back to Lufthansa with an email to their chairman and again was referred to Travelocity. Is there a way to resolve this problem?