I have a hotel booked in Italy beginning on June 25. We contacted the hotel first about getting a refund, and their only offer was a 1-year voucher. I also contacted Hotels.com, who we booked through, and they said the same, and when I requested that the voucher be extended to at least 3 years, they refused. I reminded them that, currently, US travelers to Italy are required to self-quarantine for 2 weeks--more than twice as long as our stay was supposed to be--so it is absurd that we aren't able to get a refund, or at the very least a more reasonable voucher (considering we don't know how long COVID-19 will last and make travel risky). Our flight to Italy was even cancelled, so it's not as though we could even get there! Is there any way to force them to issue a refund or a better voucher? If not, should I accept the one year voucher and, if we can't use it, have my credit card company dispute the charge?