Wifi Cameras are $40 a pop on Amazon - then about $10 for a 32gb memory card for each of them - total is $100 or so for two cameras.You might just want to install one of those “Video” Door Bell Cameras that are being advertised all over the media. Some actually have motion detection and infared for nighttime and record playback. All operated by Wi-Fi and accessible on your cell phone or computer. Easy to install and less than $150.... what happened to your wife is very scary!
That was the first thing I thought. Comcast couldn't do anything all this time and came immediately when you called?I worry that the phone call was from the scammer, and the Comcast guy that came for the phones was a confederate. Did the Comcast guy show you legit ID beofr taking the phones?
The guy who showed up was legit. After the heated discussion yesterday on the phone with Comcast, when I mentioned going to go to the media, that must have concerned them enough to at least come get the phones. The guy who showed up gave me his business card. He is Comcast's senior manager of operations for the city I live in. The representative called me back and left a message after the manager got the phones and made reference to the fact that they now had the phones so at least that part of this nightmare is over.That was the first thing I thought. Comcast couldn't do anything all this time and came immediately when you called?
Our writer did file a police report and contacted Comcast several times to come and pick it up.It has been a long time since I read about this so it is possible that things have changed but here goes:
(critiques wanted) Suppose you had done the following:
Shortly after the package arrived and not being able to get through on the phone quickly, you wrote a snail mail letter:
Yesterday a package was delivered from you to me that I did not order. The tracking number is XXXX. As you know, unordered merchandise may be considered by the recipient to be a gift.
However I will be happy to quickly return the package to you if you do one of the following:
* Send me a postpaid label or box so I can drop the package in the mail, or
* Have one of your representatives come to my home to pick it up.
Please be aware that you will be responsible for the package as soon as it leaves my hands so it would be desirable for you to prepay for insurance and tracking or to make an appointment to meet me.
(If you have never dealt with that company then do not autograph the letter.)
You should report criminal behavior and suspected fraud to the police but in this first letter do not mention the police. Do not mention the name on the label. Do not mention that some stranger came to your door to demand the package.
If you do not get a reply then send the same letter via certified snail mail return receipt requested once. You can do other things like the things you did interspersed with my suggested activities but do not mention the contents of the above letter unless asked or queried first by the person on the phone.
This strategy cannot work in this case because the OP's account has been hacked and used to order merchandise fraudulently. Comcast requires victims of fraud to file a police report and go through other(onerous, in my view) steps to resolve claims. www.xfinity.com/fraudclaimform.You should report criminal behavior and suspected fraud to the police but in this first letter do not mention the police.