Obviously not enough or there would be no need for the forums. What I think this shows is that just because there are online travel agencies and everyone thinks its simple to book your own trips, not everyone has the knowledge to actually do it.I do not know what I would have done. Maybe experience would tell me to call the airline directly and not use Orbitz. But I gotta ask:
How can people know of do's and do not do's that we have found or read in this site BEFORE they book flights? That's all I got to say.
This is why real travel agents are not dead and in fact are being used more and more by millennials.