Car rental window damaged

  • Hi Guest, welcome to the help forum. You can get fast answers to your customer service questions here. We have a dedicated team of advocates who are ready to help. Just go to the section that matches your question and ask us!
  • If you've posted a question or issue for our advocates to assist with, please be sure to check back frequently for responses and requests for clarification.
  • Did you know you can get email notifications when something new posts to your favorite forum? It's easy. Just click the "watch" link right next to the "post new thread" button at the top of your favorite forum. The rest is easy. Now you'll never miss another conversation.
  • Want to become an expert user? Drop by the How to use this forum section and all will be revealed. We'll show you how to make the most of your experience.
Apr 30, 2020
I have a damage claim opened with enterprise car rentals. The guy that is handling the claim left me a message but now don't return my calls for almost a week now. I'm not trying to have this issue go to collections. Claim # 1xxxxx.

Note: Edited by a moderator to remove claim number
Last edited by a moderator:
Sep 4, 2019
Do you have a claim number with Enterprise? When I’ve dealt with damaged Enterprise rentals, I’ve usually dealt with a specific person but there is also a main call center where you can get help if they’re able to look up your incident. Looks like 1-866-300-3239 might be the number.