Windshield damage on my Avis rental! Do I have to pay $573?
Avis billed one of its customers $573 for damaging a windshield. But there was no damage to the windshield. What should he do?
Avis billed one of its customers $573 for damaging a windshield. But there was no damage to the windshield. What should he do?
Flying cars have the potential to change the way you travel. Don’t laugh. It’s already happening.
After the price of Francis Clark’s Bosch dishwasher falls, Best Buy agrees to refund him $150. But now it won’t pay. What’s going on?
When David Tuttle’s Airbnb host moves him to a different rental, Airbnb offers to cover his hotel expenses. Where’s the money?
Will a big tour operator like Globus bend its rules to help an elderly customer? That’s what Joan Powell wants to know since she’s about to lose a $500 deposit.
Air travel has changed a lot. But it’s nothing compared to what lies ahead. Changed how? Well, you’ve probably heard about the higher airfares, the luggage fees and our persistent problem with in-flight violence.
When Akin Williams’ Western Digital hard drives don’t work, he tries to return them to Amazon. But the seller wants to charge him a $546 restocking fee. Is that legit?
When United Airlines cancels the last leg of Andy Wilson’s flight to Iceland, he must buy a new ticket. The airline blames a “desynchronization” — but will it cover his extra costs?
Matt Cleinman’s recent flights from Barcelona to Portland, Ore., did not go well. Actually, that’s an understatement. “It was easily the worst airline experience I’ve ever had,” he said after American Airlines left him stranded at the airport.
There’s a war of scents going on at 36,000 feet. But what should you do when air travel smells bad?