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Maybe they should blame your next flight delay on space aliens

Fred Rotgers' recent flight from San Juan to Newark was canceled because of the weather. At least, that's what United Airlines claims.

How travelers can challenge the industry’s “act of God” excuses

It’s the time of year when the travel industry likes to play the weather card. Couldn’t check into your hotel? Blame it on that distant tornado. Flight canceled? It’s the hurricane’s fault, even though it’s hundreds of miles away. A big repair bill for your rental car? Thank last week’s hailstorm.

Are airlines bending the truth about weather delays?

A few minutes after Michele Loftin's recent commuter flight from Sacramento to San Francisco pushed back from the gate, it made an abrupt U-turn and returned to the terminal. A United Airlines crew member told passengers that the aircraft's de-icer test had failed, and the airline eventually canceled the flight.

Tarmac delay hall of shame: holiday edition

Anyone who thinks tarmac delays are dead was in for a litte shock this week. Hundreds of flights were delayed in a series of powerful blizzards, and a few sat between the runway and the terminal for hours, waiting for the weather to clear.

It’s cold out there — don’t you wish you were here?

If you live on the East Coast of the United States -- and most folks reading this site do -- then you're probably thinking about the weather this weekend. Complaining about it, to be exact.

Driving home for the holidays? You’ll get there — eventually

There’s good news and bad news for motorists this holiday season.

When should hotels refund non-refundable rooms? Survey says …

When they're unable to operate the property safely. In a multiple-choice survey about hotel room refundability, 83 percent of readers voted "yes" on that option.