A site that advocates for you
Skip to content
Support This Site
Good News Guy
Is This Enough Compensation?
Should I Take The Case?
The Travel Troubleshooter
What Do You Know About Travel?
Maybe they should blame your next flight delay on space aliens
How travelers can challenge the industry’s “act of God” excuses
Are airlines bending the truth about weather delays?
Tarmac delay hall of shame: holiday edition
It’s cold out there — don’t you wish you were
The Travel Critic
Driving home for the holidays? You’ll get there — eventually
When should hotels refund non-refundable rooms? Survey says …
When should travel companies waive their change fees during bad weather? Survey says …
Weekend survey: When should a travel company bend its rules because of bad weather?
Flying in the snow: 6 lessons for coping with winter-weather delays
Missed your flight? Your airline may help — if you know what to ask for
Get smart. Sign up for the newsletter.