Many travel businesses offer discounts if you pay by wiring cash. But should you? Here’s my take.
Fred Rotgers’ recent flight from San Juan to Newark was canceled because of the weather. At least, that’s what United Airlines claims.
Rotgers doesn’t believe it.
“The weather at both the origin and destination was just fine from the time of cancellation until two days later,” he says. “United called this a pre-emptive cancellation.”
Question is, what was United pre-empting? Like many passengers, Rotgers suspects it had other reasons for canceling the flight. Maybe it was having plane trouble or maybe they failed to sell enough seats on the plane.
There’s no worse form of torture for travelers like Jeanne Marchadie than having to endure the sound of people yakking on a cellphone in close quarters.
“I shudder to think about what’s going to happen on planes if cellphones are allowed,” says Marchadie, a programmer from Jacksonville, Fla. “What a nightmare — except, of course, to those people who live on their cellphones and force those within hearing distance to listen to their mindless drivel.”
She may not have to worry.
Want to be the world’s smartest traveler? You can be. My new book, How To Be The World’s Smartest Traveler (and Save Time, Money and Hassle) is now available — and the critics love it!
USA Today calls How To Be The World’s Smartest Traveler “an indispensable road map.” The Detroit Free Press praises the “good advice” in it and promises the book will help you avoid the “precarious cliffs of travel doom.” “Smart travelers,” adds the Sacramento Bee, “heed his advice.”
Drawing on more than 20 years of experience as a consumer travel advocate, I’ll give you the inside scoop on how to navigate the often perplexing world of travel, with detailed advice on:
The pornographic images Elizabeth Saft recently glimpsed on her seatmate’s cellphone while she was flying from Sacramento to Minneapolis on Delta Air Lines can’t be described here.
“I told him to stop it,” says Saft, a clinical psychologist from Davis, Calif. “To which he responded: ‘Just don’t look!’”
She complained to a flight attendant, who relocated her to an open middle seat. “Needless to say, this was extremely distressing, and profoundly unfair to me,” she adds. “I believe the man should have been moved. I believe his behavior was criminal.”
Russell Higley is promised a refund after his flight is canceled. But now his airline is trying to bill him twice for a flight he never took. What’s the problem?
Question: I read your columns and appreciate what you have done to help especially the less fortunate among us who are being wronged with financial penalties because we did not receive a promised refund. For someone like me, who is nearly 67 years old, with a pacemaker, heart and liver disease, and arthritis, this $371 loss is a nightmare.
American Airlines canceled my flight from New York to Palm Springs, Calif., and agreed to refund my fare.
Where’s Dannielle Beasley-Bundy’s refund from DirecTV? Is the check really “in the mail”?
Question: I’ve been trying to get my overdraft fees back from DirecTV for almost three weeks, and I’m hoping you can help me. DirecTV caused my bank to charge a $70 overdraft fee at the beginning of the month because someone signed me up for auto pay without my knowledge.
A DirecTV phone agent asked me to send over my bank statement and my account information. I faxed the info over the statement the next day.
I was told I had to wait 7 to 10 business days for someone to contact me. No one has ever contacted me.
I’ve called DirecTV every day of this month and keep getting the runaround and false information as to when the money will go back into my bank account.