When will they finally install my windows?

Robert Manari orders new windows, but after weeks of waiting, his patience has run out. Can these windows be saved?

A long, long wait to develop my film

They’ve had Kyleene Smith’s undeveloped film for almost three years. Can they do better?

The smarter consumer: How to avoid being put on “hold” forever

Tonya Davis of Rainham, England, was just trying to unfreeze her Internet connection when she phoned Virgin Media at 11 p.m. one evening.
By |August 29th, 2011|OYS|1 Comment|