When will they finally install my windows?

Quadshock/Shutterstock
Quadshock/Shutterstock
Robert Manari orders new windows, but after weeks of waiting, his patience has run out. Can these windows be saved?

Question: I’m having some trouble with my window installation, and am hoping you can help.

Last fall, we contracted with a company called Florida Window and Door to have them replace our windows. The project was specifically tied to a completion date of November 30th. They were by far the most expensive, but we made the mistake of trusting a very sweet talking salesman.

The deadline came and passed and they were not even close to having the windows ready, let alone installing them. Meanwhile, they have been trying to blame the delay on my condo association for not complying with one of their requests. However, this only delayed the process by a few days, a week at the very most.
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A long, long wait to develop my film

Question: A few years ago I found some undeveloped 8mm movies that were more than 40 years old. They were of my family and I wanted to see if I could get them developed.

I knew that because they were old, I would probably have a hard time finding someone who could do it. I looked online and found a couple of different companies and read their websites. They both seemed reputable. I also went to our local camera shop and asked them if they could recommend any place. They recommended Rocky Mountain Film Labs in Aurora, Colo.
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The smarter consumer: How to avoid being put on “hold” forever

Tonya Davis of Rainham, England, was just trying to unfreeze her Internet connection when she phoned Virgin Media at 11 p.m. one evening.

Her call was routed to an overseas call center and disconnected several times. She went to sleep listening to “hold” music. When she woke up, the music was still playing, much to her amazement. She says Virgin answered the phone at 11 a.m. the next morning.

When she told a supervisor about her lengthy hold time, he responded, “Oh my God, seriously?”
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