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Dodging a tsunami in Hawaii — again

"What do you mean, everything will probably be alright,” Kari snapped at the person on the other end of the phone.

Do I deserve a refund after volcanic eruption?

When Chile's Puyehue volcano erupted last fall, prompting airlines to cancel numerous flights, Donna Vogeler-Boutin decided her planned Christmas vacation in Bariloche, Argentina, would be too risky.

A hot time in Pompeii, Italy

The highlight of this trip so far -- other than interviewing the voice of SpongeBob, which I'll do tomorrow -- has been visiting Pompeii and Mt. Vesuvius.

Volcano-stricken travelers pen love letters to Expedia

Since the Icelandic volcano with an unpronounceable name erupted last month, I've covered the questions and the resulting fallout on this site.

“Misunderstanding” leads to partial hotel refund after volcano

And the volcano stories just keep on coming. Earlier this week, we heard from a couple stranded in Portugal. Today let's turn to a hotel guest.

Volcano strands couple in Portugal for a week — is this an “extraordinary” circumstance, or what?

Even though EU 261, Europe's strict consumer law for air travelers, has an exception for what are called "extraordinary" circumstances, Europe's big carriers made a big deal about not invoking that clause when the cloud of volcanic ash spread across their airspace earlier this month.

Oh when oh when will that pesky volcano stop erupting?

Here's a story that's familiar to anyone traveling to and from Europe in the last week: Erupting volcano. Canceled flight. Nothing to do but hit the Internet for some help.
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