Mindy Reyes’ mother is facing a big phone bill from Verizon for service she didn’t order. Can this be fixed?
Ralph Lagergren’s cell phone “protection” won’t protect him when he tries to invoke a buyback clause. Is he out of […]
Verizon promises Marie Steponovich won’t be charged an early termination fee when she moves to an area where the service […]
Steve Schuster signs up for Verizon service after it offers a bonus of $200 in prepaid Visa gift cards. But the plastic is never delivered, and now Verizon is refusing to pay. What now?
Joanna Morehead's wireless phone bill has been referred to a collections department. Just one problem: She was never able to really use her phone, which she canceled shortly after receiving it. Does she still have to pay?
Judy Schulze's husband needs a new phone. But Verizon Wireless wants him to sign a new two-year contract to get one. Is that fair?
No matter what Jim Howell tries, he can't seem to get his Verizon iPhone to work. Should the wireless carrier let him out of his contract?