Al Chapper's trouble with Vantage Worldwide River Voyages isn't just the most common river-cruise question I get. It's the most common cruise complaint, period.
Carolyn Cluff's husband is injured in Portugal and he misses part of his tour. Now their travel insurance company is balking at paying their claim, even though their policy should cover them. How does she persuade the insurance company to reconsider?
Bill and Mary Lou Haas were looking forward to a peaceful European river cruise booked through Vantage Travel during the Christmas holidays. But their expectations were figuratively shattered when they found several unexpected guests would be joining them on their vacation: kids.
Sarena Wiener thought she'd taken every precaution before embarking on her Vantage Deluxe World Travel tour of India recently. Her flight itinerary gave her plenty of time to make her connections, she had purchased travel insurance, and to besides, she was a valued customer -- a member of Vantage's "President's Club."
Beth Mann and her husband were looking forward to her European cruise they booked through Vantage Travel for months. She'd been preparing for her ports of call in Helsinki, St. Petersburg and Tallinn by reading books on Russia and the Baltics.