If you have a driver’s license, chances are that you also have an amusing story about GPS directions.
Here’s mine: A few weeks ago, my family and I were driving from Cayucos, Calif., to Prescott, Ariz., when I noticed that the needle on the fuel gauge was pointing to “empty.” Not a problem, I thought. There must be plenty of service stations between here and Bakersfield.
Brian Lee and Alisha Singh were looking forward to their Air France flight the same way all of us used to anticipate flying, and a few of us still do.
They were traveling from New York to Paris on an Air France Airbus A380, the famous double-decker superjumbo, and in premium economy class. “We were very excited,” he says.
Every week or so I get a complaint about the elusive nature of loyalty programs.
They follow a formula: Someone has given all of their business to a particular airline, but when they try to redeem their miles for a “free” ticket or an upgrade, they find it costs a lot more than they expected.