UNITED AIRLINES

Did United Airlines really divert a flight because of peanuts?

Last weekend, I was called by NBC News to speak about the diversion of a Rome-to-Chicago United Airlines Flight 971 to Belfast to remove an unruly passenger. The adventure ended up as a day-and-a-half ordeal for 269 passengers. Passengers spent 21 hours in Belfast and had to sleep on the floor. It may have all been the result of United Airlines refusing to provide a passenger with additional peanuts!
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US Airways rescues boy in a snowstorm

James Meickle, a 14-year-old boy on his first flight alone, found himself marooned in Albany, N.Y., on his return trip home from Lake Placid, N.Y., recently.

How he made it back to his mom, Taaron Meickle, and his family in Reston, Va., goes a long way towards countering a struggling airline industry’s reputation.
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