Sometimes, you can eyeball a case and know almost immediately: This guy doesn’t have a snowball’s chance.
When Peter Hodges’ flight to Norway is canceled, United promises him a prompt refund. But three months later, the airline […]
When Patricia McConkey’s sister ends up in the intensive care unit, she has to cancel her cruise. Royal Carribean
Gary Wiener’s question comes along only once in a blue moon. Did United Airlines overcompensate him after a recent flight […]
Is an “award” ticket a real airline ticket — or something else? It’s not just me asking; so is Greg […]