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    Is this enough compensation for being locked in the bathroom?

Is this enough compensation for being locked in the bathroom?

United Airlines flight 6260 from Los Angeles to Bozeman, Mont., experienced a little mechanical problem on July 2. One of […]

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    Hey United, where’s the refund you promised for our rental car?

Hey United, where’s the refund you promised for our rental car?

Rachel Hall and her husband needed to fly from San Francisco to Portland, Maine, for a wedding. They made it […]

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    No “low” fare guarantee at United Airlines – plus, they’re rude!

No “low” fare guarantee at United Airlines – plus, they’re rude!

Sometimes, you can eyeball a case and know almost immediately: This guy doesn’t have a snowball’s chance.

Caught in a loop with Expedia

When Peter Hodges’ flight to Norway is canceled, United promises him a prompt refund. But three months later, the airline […]

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    My sister is in the ICU – can United Airlines keep my money?

My sister is in the ICU – can United Airlines keep my money?

When Patricia McConkey’s sister ends up in the intensive care unit, she has to cancel her cruise. Royal Carribean

Did United Airlines overcompensate this passenger?

Gary Wiener’s question comes along only once in a blue moon. Did United Airlines overcompensate him after a recent flight […]

Hey, this “award” ticket has a missing leg!

Is an “award” ticket a real airline ticket — or something else? It’s not just me asking; so is Greg […]

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