TSA

Should we continue to publish the Scan?

The Scan is a synopsis of news you can’t miss. Get it delivered to your “in” box by signing up now. It’s free.

What we’re reading

Watch out for the ‘Change My Address’ scams (NBC News)

Luxury cruise fails surprise health inspection (CNN)

Video of woman falling asleep on fellow airline passenger goes viral (Fox News)

Fashion do’s and don’ts from the TSA (Gadling)

What we’re writing

Working on vacation — technology makes it possible — do you or don’t you? (Consumer Traveler)

Can I get a refund for my stay at the No-Tell Motel? (Elliott)

Thank you for your feedback on this daily news summary. We’ve decided to suspend publication of the Scan. You can find a version of it every day on Consumer Traveler.


At least 78 killed, 131 injured, in Spain train disaster

The Scan is a synopsis of news you can’t miss. Get it delivered to your “in” box by signing up now. It’s free.

What we’re reading

At least 78 killed, 131 injured, in Spain train disaster (Reuters)

Spirit Airlines pokes fun at Weiner, Carlos Danger (USA Today)

TSA flat out denies their agents search your parked cars (Jaunted)

Oahu bans smoking at the beach (CNN)

Bee swarm grounds US Airways plane (Charlotte Observer)

What we’re writing

More airline deception — seating charts that don’t tell the truth (Consumer Traveler)

John Pistole gets his knickers in a twist — again (TSA News)

Nissan dealership won’t honor its warranty on my used car (Elliott)

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Auto insurers don’t play fair with customers

The Scan is a synopsis of news you can’t miss. Get it delivered to your “in” box by signing up now. It’s free.

What we’re reading

Auto insurers don’t play fair with customers, study finds (NBC News)

Landing gear on Southwest jet collapses at LaGuardia Airport, eight injured (Reuters)

More leisure fliers pay for seats, food, legroom and Wi-Fi (Wall Street Journal)

TSA chief warns of ‘new underwear bomb’ which threatened airline last year and forced agency to rethink all its security procedures (Daily Mail)

Horton shares credit with Arpey for successful American bankruptcy (The Street)

What we’re writing

A scratch on my rental car — and now, a bill from a collection agency (Elliott)

Tagged as a troublemaker by the TSA (TSA News)

Do airlines need to add more humans at the airport? (Consumer Traveler)

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Valet parked cars searched under TSA regulations

The Scan is a synopsis of news you can’t miss. Get it delivered to your “in” box by signing up now. It’s free.

What we’re reading

Valet parked cars searched under TSA regulations (WHEC)

Stores use cameras and cell phone signals to stalk you (International Digital Times)

Throwback lodging: Stay in another era (CNN)

Yes, your online travel agency sees E-V-E-R-Y-T-H-I-N-G (Elliott)

Not again! Boeing 787 Dreamliner makes unscheduled landing at Boston airport (Los Angeles Times)
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How to tell the TSA how to do its job – and how to get it to listen

Micha/Shutterstock
Micha/Shutterstock
If you’re afraid a TSA agent might bungle your screening when you fly somewhere this summer, maybe you should do what John Klapproth did when he was traveling from Seattle to Anchorage recently.

Like many air travelers, Klapproth declined to use the TSA’s full-body scanner, and was sent to a holding area for an “enhanced” pat-down.

“I told the TSA agent that was no problem,” he says. “I explained to him that I was a retired state corrections officer with 25 years experience doing pat-searches in a maximum security prison and knew what to expect. I also told him that I knew a proper pat-search could be performed without touching my genitals or anal areas and that I did not consent to be touched on either area.”
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Is anyone really listening to your TSA complaints?

Champion Studio/Shutterstock
Champion Studio/Shutterstock
With only a few weeks left to leave your comments about the TSA’s controversial passenger screening methods, here’s a question worth asking: Is anyone listening?

If you said, “not really,” then maybe you know Theresa Putkey, a consultant from Vancouver. She had a run-in with a TSA agent recently after trying to opt out of a full-body scan, and sent a complaint letter to the agency assigned to protect America’s transportation systems.

Here’s the form response from the TSA:
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It’s time to tell the TSA what you really think of it — and for it to listen

Oleg/Shutterstock
Oleg/Shutterstock
Travelers love to complain about the TSA, and even though the agency assigned to protect America’s transportation systems claims to listen, most of us know better.

Don’t believe me? Try sending the agency an email, complaining about your last pat-down. Do you hear the sound of crickets? Me too.

But now a court has ordered the TSA to listen, and to pay attention — and maybe, if we’re lucky, to do something about it.

The U.S. Court of Appeals for the District of Columbia Circuit has ordered the TSA to engage in something known as notice-and-comment rulemaking on its screening procedures, and specifically its use of full-body scanners. You can leave your comment at the Federal Register website until June 24th.
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