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How do I spot a fake review?

Online reviews are great sources for information about a hotel or restaurant -- except when they're not. Here's how to spot a fake.

Why fake reviews don’t really matter

Don't believe everything you read online, especially on user-generated review websites such as TripAdvisor or Yelp, which claim to help you find the best hotels and restaurants.

Is TripAdvisor still letting hotels rig their reviews?

TripAdvisor is a regrettable by-product of the information revolution whose user-generated ratings too often hurt travelers and travel companies more […]

Is Glenn Monroe’s bed and breakfast really a “horrible” place? Let’s ask TripAdvisor

Glenn Monroe and his wife own the Westbrook Inn, in Connecticut, which he describes as the "perfect" place to "step back in time to the romantic Victorian era."

Does TripAdvisor have a problem with fake reviews?

Who is hunnyb62?

Hotels connect the dots between guests and online reviews

Hotels want to know who you are. Especially if you're reviewing them anonymously.

What hotels will resort to for a good review

Oh, the things hotels will do for a good review. It's not enough to ask guests for a write-up on a popular site such as TripAdvisor or Yelp after they've checked out. Lately, some innkeepers have been pressuring their customers to say positive things online -- in extreme cases, even before they've checked in.