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    What’s the worst holiday travel mistake you’ve ever made?

What’s the worst holiday travel mistake you’ve ever made?

Travelers make mistakes every day of the year. Believe me, I know. I’m one of them.

Let’s bring back a little compassion to travel

I don’t know how we lost it. But if there was one thing I could fix about the travel industry, […]

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    Why the travel industry’s favorite new word is “no” – and what to do about it

Why the travel industry’s favorite new word is “no” – and what to do about it

The travel industry’s favorite new word seems to be “no.” Sergio Lopez knows that. So does Melanie Channick.

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    The rise of the insincere travel offer – and what to do about it

The rise of the insincere travel offer – and what to do about it

Before Brenda Galindo retired to Winterville, N.C., Continental Airlines made her a promise: The frequent flier miles she’d earned from […]

Did this travel scam just out itself in the fine print?

“I’m contacting you before we do something stupid,” writes Sarah Smith, whose is mulling an offer for two “complimentary” airline […]

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    Going somewhere? You’ll want to pack a few of these (they’re on sale)

Going somewhere? You’ll want to pack a few of these (they’re on sale)

Sometimes, it’s the little things that can make a big difference when you’re on the road. I discovered that on […]

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    What happened to my travel industry – and how do I get it back?

What happened to my travel industry – and how do I get it back?

Glen Brewer is an unashamed railroad enthusiast. He runs a website that specializes in 19th century trains. And that made […]