When should you put the computer down and talk to a real travel agent? I’ll tell you when to
When Jennifer Forbes and her husband checked in for a recent flight from Richmond to Freeport, Bahamas, they discovered that there are worse ways to start a vacation than having an invalid ticket.
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Kristen Hernandez thought she'd found a bargain on the Carnival Breeze next month. Or, to be more precise, she thought her travel agent had found one.
Any day now, I'm expecting a call from Heather Barksdale's travel agent. That's because she owes the agency for a plane ticket to Europe -- or at least, that's what they claim.
Laurie Spear's travel agent tells her she's booked on American Airlines. But it turns out she's on British Airways and that leads to all kinds of problems. Who's responsible, and how does she fix it?
Craig and Jamie Talley just had the worst vacation ever. Their words, not mine. I've seen a lot of bad trips, and as far as "worst vacations" go, this one's right up there with the worst of 'em.