Heather Matinde's problem is fairly common, but when it happens to you, it can sure seem like the end of the world. She'd just paid a small fortune for airline tickets from Los Angeles to Brussels on Expedia, only to discover a serious problem with her sons' reservation.
Kristen Hernandez thought she'd found a bargain on the Carnival Breeze next month. Or, to be more precise, she thought her travel agent had found one.
When Kathy Stickney’s niece must return home early to be with her ailing father, she must forfeit an American Airlines ticket. But is that fair?
When Daniel Weisleder tried to board his return flight from San Jose, Costa Rica, to Houston with his wife and […]
Agnes Lednum's husband’s ticket is missing two little letters -- "Jr" -- and in order to fix it, her online travel agency wants $300. Is that her only option?
I don’t know what to do about Clare Goyette’s case with the Philadelphia Parking Authority. I’m about to move her […]
From time to time, every consumer advocate tilts at a few windmills, and when Sheryl North contacted me about her US Airways flight, it was my turn.