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Good News Guy
Is This Enough Compensation?
Should I Take The Case?
The Travel Troubleshooter
Auto insurers don’t play fair with customers
A mostly true fish story with a truly unfortunate ending
What Do You Know About Travel?
Are you too desperate for an airfare deal?
What to do when your airline tells you to shut up
Commentary The Navigator
Want an airline to change? Then speak with a million voices
Lied to, overcharged and almost abandoned by Spirit Airlines
Spirit Airlines won’t compensate me for flight cancellation
Case dismissed: Grounded by my doctor — could you refund my ticket?
Is this enough compensation? Rescued from Spirit’s fare club, but still unhappy
Is this enough compensation? Assaulted on my flight — and then ignored
Ridiculous or not? I arrived at the airport on time, but I missed my flight
Spirit Airlines tells passenger who can’t fit into seat to stand
Did Spirit Airlines pull a bait-and-switch on a credit card application?
Spirit Airlines: “Negative publicity” on customer service could hurt business
“There will be no further correspondence regarding this issue”
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