Noreen Ismail seemed to have an airtight case against Spirit Airlines. Its transgressions against her, her husband, and 11-month old included overcharging her for her carry-on luggage abandoning her in Boston and making promises it never intended to keep.
Steve Leadroot was all set to fly from Chicago to Atlantic City for a wedding last September when an airport ticket agent gave him some bad news: The airline had discontinued its service to Atlantic City. As in, it doesn't fly there anymore.
Basili Alukos spent almost a month in the hospital this summer and his doctor told him he couldn't fly. He had several trips planned, including one on Spirit Airlines.
Spirit Airlines' "$9 Fare Club" is probably one of the most controversial legal travel clubs in the country. Scratch that. It is the most controversial travel club in the country.
Dana LaRue says she was sexually assaulted on a Spirit Airlines flight from Los Angeles to Chicago.
Getting to the airport on time doesn’t cut it anymore. Just ask Mayura Hooper, who missed her Spirit Airlines flight from New York’s LaGuardia Airport to St. Thomas in the Virgin Islands during the holidays.
Katie Anderson's son is 6' 7". The average economy class seat "pitch" on a Spirit Airlines Airbus A321 -- the distance between seats on an aircraft -- is between 30 and 31 inches, hardly enough room for a big guy.