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Good News Guy
Is This Enough Compensation?
Should I Take The Case?
The Travel Troubleshooter
What Do You Know About Travel?
Are you too desperate for an airfare deal?
What to do when your airline tells you to shut up
Commentary The Navigator
Want an airline to change? Then speak with a million voices
Lied to, overcharged and almost abandoned by Spirit Airlines
Spirit Airlines won’t compensate me for flight cancellation
Case dismissed: Grounded by my doctor — could you refund my ticket?
Is this enough compensation? Rescued from Spirit’s fare club, but still unhappy
Is this enough compensation? Assaulted on my flight — and then ignored
Ridiculous or not? I arrived at the airport on time, but I missed my flight
Spirit Airlines tells passenger who can’t fit into seat to stand
Did Spirit Airlines pull a bait-and-switch on a credit card application?
Spirit Airlines: “Negative publicity” on customer service could hurt business
“There will be no further correspondence regarding this issue”
And the next airline to charge for carry-on bags is …
Spirit’s Baldanza: Oil ad meant to combat “media confusion”
Spirit Airlines strike update: Bad news … and more bad news
“We must act now to stop overhead baggage fees before they become commonplace”
Spirit’s Baldanza: “The basis for this new fee was founded in improved customer service”
Spirit Airlines to charge for carry-on bags
Good customer service from Spirit Airlines? “I must say, I was really shocked”
Is Spirit Airlines’ $9 Fare Club worth the money? Can I get my money back if it isn’t?
Bad Spirit? Airline reschedules Thanksgiving flight, offers useless vouchers
Spirit Airlines smacked with record $375,000 fine for consumer rules violations
Commentary First Person
Spirit Air’s Harvey: We want to be known “as the good guys”
Part of your nonrefundable airline ticket
refundable, after all
A “no show” gets a second chance on Spirit Airlines
Can a bad airline deliver good customer service?
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