I flew once; I paid twice

Jennifer Alpaugh is denied boarding on a South African Airways flight because she can't show the credit card with which she booked the ticket. So she buys a new one, hoping to get the first one refunded. But SAA only credits her the taxes on the original ticket. Isn't she entitled to more?

This case can’t be solved: They charged $5,900 for a one-way ticket in economy class to fly to my mother’s funeral

Walk-up fares are some of the most flexible -- and pricey -- airline tickets. But corner any airline employee at a party, and they'll admit these super-high, unrestricted fares, which are purchased at the last minute, are meant to be paid by business travelers on an expense account.