SOFA

Question: I’m a long-time Pottery Barn customer. We bought a condo in Sarasota, Fla., about three years ago and furnished it with a PB Comfort sectional we bought at the Pottery Barn Outlet store in Memphis, Tenn., where we lived at the time.

The sectional came with a sage twill slipcover, but we also purchased a cream twill slipcover, too. There was no damage to the sectional when we purchased it and no indications that the slipcover might be faulty.

We only used the sage slipcover during the winter months of December to February, and then changed to the lighter color. So, in total, the slipcover has only been on the sectional nine months, and much of that time we were not in the condo.

We are two adult, non-smokers who live in the condo. The sectional is in the living room, about 16 feet from sliding glass doors to a sheltered balcony. The sliding glass doors have protective tinting, and the sun does not reach the sectional.
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