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Uh-oh! My Expedia coupon had a little accident

The $50 Expedia coupon the agency promises Viola Wilson doesn't arrive in one piece, and when she asks for a replacement, it sends her coupons. Shouldn't it be sending her another card?

My refrigerator is cursed – can you lift the spell?

Stephen Ashley’s refrigerator is cursed. Can a consumer advocate lift the spell?