My mother is terminally ill — why won’t Princess refund her cruise?

oceanQuestion: I am currently sitting on a deck overlooking a park at a hospice facility while my mother lies in her bed taking a morphine nap. She will die in a couple of days.

My mother was diagnosed with soft tissue sarcoma last year. We had expected that she would be around for at least another couple of years. But last week we discovered that the tumors she had more than tripled in size and a week later she was given a few days life expectancy.
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Travel insurance didn’t cover her Princess cruise after husband’s death

No refund for you. / Photo by busy printing - Flickr
Question: I am hoping you can help me get a refund for a cruise that my husband and I booked last June with Princess Cruises. Jim, my husband, was diagnosed with pancreatic cancer in the spring.

At the time we booked the cruise, his doctors at the hospital were very optimistic about his prognosis. He visited the hospital on a monthly basis for checkups. He had finished his chemo treatment at that time and was being monitored. He was given five years or more to live, and we were ecstatic.
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Do I deserve a refund for a closed pool?

The pool on the NCL Sky / Photo courtesy of Judith Pearlstein
As a silver-level Latitude program member, Judith Pearlstein counts herself among NCL’s top customers. So when her Presidents’s Day weekend cruise to the Bahamas didn’t go as planned, she expected the company to step up and make things right.
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A rescheduled flight — and a lost night at a hotel

David and Dorothy Juergens are looking forward to their fourth Princess cruise next month. There’s just one little problem: Their airline rescheduled their flight, and that messed up their schedule — and cost them money.

Airline schedule changes are a fact of life, and it’s usually unrealistic for passengers to expect a carrier to compensate them for lost wages or extra expenses incurred as a result of change in flight plans. But this just might be one of those rare exceptions.

I’ll let you decide if this trip can be saved.
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Is this enough compensation? A broken toilet, a busted shower — and you’re offering a voucher?

It was Alicia and Dean Winicks’ first cruise — a seven-day sailing from from San Juan to Dominica, Grenada, Aruba, and back again on the Caribbean Princess last month.

It looks like it will be their last cruise, too.

The Winicks encountered a series of troubles at sea, from plumbing problems to stained sheets. Princess has offered to compensate the couple, but the first-time guests aren’t impressed.

Let’s get right to their grievance.
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Can this trip be saved? A surprise hotel bill on a Princess cruise

Barbara Loffler had so much fun on her 10th anniversary Princess cruise that she and her husband decided to book their 20th anniversary vacation on the Love Boat, too. But it will probably be their last.

The Lofflers phoned Princess to reserve their South America cruise and were assigned a “personal” travel planner who they claim gave them assurances about their itinerary that proved to be untrue. Now they’re stuck with a bill for two extra nights at a hotel and ground transfers, which has more than doubled the cost of their vacation.

Did Princess do them wrong, or did the Lofflers do this to themselves? And can their cruise be saved?
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