Shannon Tait’s mother is terminally ill and will miss that Alaska cruise with her sister. Can she get a refund from Princess? Read the surprising answer.
One of the most memorable trips of my life was seeing Denali National Park years ago when I edited the Alaska pages for Travel Weekly.
Jim Sullivan’s family cruise vacation on the Crown Princess took a turn for the worse when the ship suffered a Norovirus outbreak in February.
When Christine Rehak cancels her cruise after her husband's death, she assumes her travel insurance will reimburse her vacation. But she's wrong. Is she going to be stuck with a credit voucher she'll never use?
As a silver-level Latitude program member, Judith Pearlstein counts herself among NCL's top customers. So when her Presidents's Day weekend cruise to the Bahamas didn't go as planned, she expected the company to step up and make things right.
Maybe Ronald and Katherine Taylor weren't meant to take a cruise. After listening to their story, you might be forgiven for thinking so.
If Jothi Kesavan's problem looks familiar, that's because it should be. No sooner do I say the word "cruise" these days than readers of this blog think, "denied boarding."