PRINCESS

They resold my room — why can’t I get a refund?

Just before Gerald and Byrone LoCasale were to set sail on an 18-day Princess cruise from Fort Lauderdale, Fla., to Los Angeles, disaster struck. Byrone LoCasale sustained an injury that required immediate orthopedic surgery. The couple, both frequent Princess customers, reluctantly canceled the trip.

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Hey Princess, where’s my refund?

Ethel Thomas thought she had every “i” dotted and every “t” crossed when she booked a Princess cruise to the Turks and Caicos. She even bought the company’s cruise “protection” plan, in case she couldn’t go.

And then she couldn’t go.
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My mother is terminally ill — why won’t Princess refund her cruise?

oceanQuestion: I am currently sitting on a deck overlooking a park at a hospice facility while my mother lies in her bed taking a morphine nap. She will die in a couple of days.

My mother was diagnosed with soft tissue sarcoma last year. We had expected that she would be around for at least another couple of years. But last week we discovered that the tumors she had more than tripled in size and a week later she was given a few days life expectancy.
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