One of the most memorable trips of my life was seeing Denali National Park years ago when I edited the Alaska section for Travel Weekly.
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“We feel we need a vacation from this vacation”
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One of the most memorable trips of my life was seeing Denali National Park years ago when I edited the Alaska section for Travel Weekly.
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Jim Sullivan’s family cruise vacation on the Crown Princess took a turn for the worse when the ship suffered a Norovirus outbreak in February. That’s hardly uncommon; we’ve had seven reported cases this year, according to the Centers for Disease Control. But Sullivan thinks this one was mishandled so badly by Princess that he’s entitled to a refund.

At the time we booked the cruise, his doctors at the hospital were very optimistic about his prognosis. He visited the hospital on a monthly basis for checkups. He had finished his chemo treatment at that time and was being monitored. He was given five years or more to live, and we were ecstatic.
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If Jothi Kesavan’s problem looks familiar, that’s because it should be. No sooner do I say the word “cruise” these days than readers of this blog think, “denied boarding.”
I’m not going to disappoint you.
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David and Dorothy Juergens are looking forward to their fourth Princess cruise next month. There’s just one little problem: Their airline rescheduled their flight, and that messed up their schedule — and cost them money.
Airline schedule changes are a fact of life, and it’s usually unrealistic for passengers to expect a carrier to compensate them for lost wages or extra expenses incurred as a result of change in flight plans. But this just might be one of those rare exceptions.
I’ll let you decide if this trip can be saved.
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