After her hotel closes for renovations, Amber Sharma's vacation package seems to fall apart. Now the online agency she bought it with won't help her fix it.
Tami Alloway needs to cancel her hotel stay because of "extenuating" personal circumstances. Just one problem: the reservations are non-refundable.
Bev Eberly’s discount hotel card doesn’t work. How can she get the $50 she’s been promised?
Jenny Tran discovers a mysterious $260 charge on her credit card and discovers she’s been charged for optional car rental insurance she never wanted, or needed. Can she get a refund?
How much does your online travel agency know about your reservation? If you said "too much" then you must still be upset about that whole NSA affair. I can't blame you. Or, maybe you're thinking of the legendary screenshots a company like Priceline produces when they're challenged on a nonrefundable reservation.
When Jeff Williams’ pre-paid Priceline reservation number is “invalid” he’s forced to rent a car at a higher price. Should Priceline refund the difference?