Change your mind when you’re traveling, and the consequences can be costly.
When David Rasmussen made a nonrefundable “name your own price” reservation through Priceline, he was in for a series of […]
After her hotel closes for renovations, Amber Sharma's vacation package seems to fall apart. Now the online agency she bought it with won't help her fix it.
Tami Alloway needs to cancel her hotel stay because of "extenuating" personal circumstances. Just one problem: the reservations are non-refundable.
Bev Eberly’s discount hotel card doesn’t work. How can she get the $50 she’s been promised?
Jenny Tran discovers a mysterious $260 charge on her credit card and discovers she’s been charged for optional car rental insurance she never wanted, or needed. Can she get a refund?