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How to navigate the child-unfriendly skies

What is it with airlines and kids these days?

Should the TSA adopt a “one line” policy?

Gordon Moore is confused — and angry.

Is the TSA’s “opt-out” policy a scam?

How badly does the TSA want you to use its full-body scanners? Badly enough to bend a few facts, say […]

Yes, airlines can do something right

If you think the airline industry doesn’t do anything right, think again.

Hotels cancel their old cancellation policies

When heavy rain grounded Amy Li’s recent flight from San Francisco to Cancun, Mexico, she hoped that her resort would […]

US Airways tells customer her cancer isn’t terminal enough for a refund

Ben Coleman and his wife were supposed to fly from New York to Oakland last November on US Airways. The couple had purchased nonrefundable roundtrip tickets on US Airways for just under $1,000.

This summer, airlines takes “ridiculous” to the next level

Just when you think you’ve heard it all, you hear from someone like Stewart Sheinfeld, a reader from Chicago who is flying to Morelia, Mexico, on the discount airline Volaris.