A picture may be worth a thousand words, but in a he-said, she-said customer service dispute, it might be even more valuable. A well-timed screenshot could score you a refund you deserve.
It happened to Ann Holley again last week. As she passed through the security checkpoint at Atlanta's busy airport, she asked a TSA agent to "opt out" of being screened by a full-body scanner.
Always, always, always take pictures of your rental car.
You're standing in front of your rental car. Now what?
Next time you rent a car, take a picture of it. No, seriously. Whip out your digital camera and take a snapshot.