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Pet policy spat reveals fliers’ distrust of airlines
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That’s exactly what happened to Marilyn Bruno, who was flying from Miami to Boston on American Airlines recently. Bruno is allergic to dogs — technically, it’s a class 3 allergy, which is relatively mild and doesn’t require her to travel with an epinephrine pen.
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Over the toyears, my incendiary writings have offended everyone from airline pilots to card-carrying frequent fliers to travel agents. I make no apologies for ticking them off.
But nothing — nothing! — comes close to the bite of angry pet owners.
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Kate Farrelly has a little ant problem in her apartment, so she decided to book a hotel room while her landlord fumigated her building. She paid $181 for two nights in a “pet friendly” room at the Vagabond Inn Glendale through a Priceline-affiliate site. Problem is, the Vagabond Inn didn’t actually have any pet-friendly rooms. They sent Farrelly packing — back to her ant-infested apartment — and they charged her for one night after she canceled her reservation. Is one night’s refund enough? [continue]
Here’s what happens when an airline can’t get its story straight. It ends up with a passenger like John Campagna, who nearly forced to abandon his “babies” in Honolulu.
Campagna is an Army physician who was transferring duty stations from Hawaii to San Antonio. His airline of choice is Delta. He and his wife have two chinchillas, which are small, rodent-like mammals (photo above).
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It’s been a while since we looked at the pets-in-hotel-rooms controversy. But today I have a cautionary tale about taking your dog on vacation.
Jennifer Sapasap booked a room through Hotwire in Arlington, Texas, recently. Since Hotwire doesn’t reveal the name of your hotel until after you buy it, she didn’t know she’d end up at the Quality Inn. Nor was there any way of telling the property via her electronic reservation that she was bringing her dog. (Hotwire has a helpful section on flying with pets, but no such information about hotels.)
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