How to handle a case of passport panic

Shirley Honda applied for her sons’ U.S. passports back in March of this year for a trip to Tokyo in June.

She didn’t think there would be any issues. After all, they finished the paperwork well in advance of the recommended 60 days.

She thought wrong.
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The ship sailed, but they didn’t

At the dock without my glasses. / Photo by bimiers – Flickr Creative Commons.
When Antonia Giannasca called Carnival Cruise Lines this year to book a vacation to Mexico for her extended family, the sales representative assured her that she had all the travel documents necessary to board the ship.
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