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In this issue …
• See you in court?
• Yellow fever, red light: paperwork problem sinks Costa Rica vacation
• Room with a wrong view
• Beware of this Cancun all-inclusive fax scam
• Paperwork problems
• How to reach yours truly
• Support this site
This issue of Elliott’s E-Mail is underwritten by ExpertFlyer, which empowers the frequent flier like no other site. Get the details here.
See you in court? Given the current state of the travel industry, no one should be surprised, that more people are heading to court to settle their differences with an airline, car rental company or hotel. In this week’s MSNBC column, I break it down for you. Don’t forget to check out the blog posts on a wide range of fascinating topics, from fax scams in Cancun to Yellow Fever-induced paperwork problems.
You did it! Many thanks to everyone who participated in the spring fundraiser. Your financial support has ensured that this site’s survivial. Congratulations to Joan Moyers and James Cozart, who will receive an Expertflyer subscriptions. If you meant to become an underwriter, there’s still time. Here are the details.
Burning question … housecleaning hell? Have you recently had a run-in with an insistent hotel maid? They have a schedule to keep, and sometimes don’t let little things like “do not disturb” signs get in the way of their job. What’s your story? Send me a note and please don’t forget to include your full name, city and occupation.
Have you seen Tripso lately? If not, you really should. The all-new Tripso has a cool new blog, great columns and a hoppin’ discussion forum called TalkingTravelers.com. Come on by.
Elliott’s E-Mail is also underwritten by Carrentals.co.uk, which provides the easiest and quickest way to search for car hire on the web. Our car rental search engine will compare the market in seconds and provide you with prices from up to 40 car hire suppliers. Cheap car hire is one search away!
Yellow fever, red light: paperwork problem sinks Costa Rica vacation — Whose responsibility is your travel-related paperwork, like visas and vaccinations? If you said “mine” — you’re right. (From Elliott Blog) JOIN THE DISCUSSION — leave your comment!
Elliott’s E-Mail is also underwritten by Cheapflights.com, which lets you search and compare flights to find the lowest-priced airfare for your next trip. Get the details at Cheapflights.com.
Room with a wrong view — Bob Ledford is promised a room with a two-sided ocean view when he books through Expedia. But when he arrives, the view isn’t what he expected, the hotel doesn’t seem to care, and Expedia won’t post the negative review of the resort. What’s wrong with this picture? (From The Troubleshooter)
See you in court: 5 times when you should just sue ’em — Lately, I’ve noticed people’s patience with the traditional complaint process — writing a letter, waiting for a reply, sending a probable appeal — is wearing thin. It’s as if they know they’ll be turned down and think they have a better chance of getting compensated by getting the law involved immediately. (From MSNBC.com)
Elliott’s E-Mail is also underwritten by skoobadesign.com, designers of top-rated, award-winning cases and accessories for laptops and other tech/travel gear. Named “best buy” by a major independent consumer magazine, as well as leading technology, travel and general interest publications. Elliot’s E-Mail Subscribers get 20 percent off, plus free shipping (UPS Ground/48 States) on all Skooba Design orders of $50 or more. Just enter coupon code ELLIOTT20 at checkout. Some restrictions apply. Here are the details.
Beware of this Cancun all-inclusive fax scam — You already know that if something looks too good to be true, it probably is. But clever scammers also know that you have an “override” button. Like invoking a well-known travel brand. Or using the name of a trusted media outlet. (From Elliott Blog)
Point taken: how hotels deny your hard-earned awards — Poof! There go your hard-earned points. Employees at budget hotels are using a variety of strategies to deny travelers their rewards, including typing the wrong name in a guest’s reservation or failing to include important frequent-stayer information. (From Elliott Blog)
Life in the Fast Lane: Transportation Department goes blogging — Is there a federal agency out there that doesn’t have a blog? The U.S. Transportation jumped into the blogosphere today with a site called Fast Lane that promises postings from none other than Secretary Mary Peters and other senior officials. (From Elliott Blog)
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Paperwork problems. More document dilemmas.
Your passport’s no good — An American Airlines ticket agent tells Nancy Dreher that she can’t board her flight to Costa Rica. It seems her passport is valid — but not valid enough. That ends Dreher’s vacation, but now the airline won’t respond to her requests for a refund. What, if anything, does the airline owe this passenger? (From The Troubleshooter)
Passports: who needs ‘em? Who cares? — When it comes to passports, Americans are ignorant. And stupid. That’s the conclusion of a survey conducted by the Travel Industry Association and marketing firm Yesawich, Pepperdine, Brown & Russell. (From Elliott Blog)
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