Beyond the fact that you don’t have too many, what do you know about your rights as an airline passenger? If you said “not much,” then you’re in good company.
Like Judy Williams. When the airline lost her luggage en route to a conference in Asheville, N.C., a representative promised to find it. But by the time she was reunited with her suitcase two days later, she’d already attended a professional conference wearing jeans and a T-shirt — not ideal attire for an attorney.
Did I say attorney? I sure did. Even someone who practices law doesn’t necessarily know her rights.