Even if the vacation club she bought didn’t work out, and even if the “free” trip to Hawaii never materialized, […]
Something tells me Fatima from the front desk of the Hôtel du Triangle d’Or wants me to mind my own […]
When it comes to Hotwire, you know the drill: You book an unnamed hotel in a vaguely-defined neighborhood in exchange for a steep discount. But the reservation is nonrefundable.
When Judi McManigal arrives at her hotel in Paris, she discovers she doesn't have a reservation. Her online travel agency won't help her. Is she stuck with the bill?
It was supposed to be a special trip for Alana Pitts and her father to celebrate his birthday in Paris. They'd made reservations at the Hilton Arc De Triomphe hotel in Paris back in June, using his HHonors points, and selected a special room on the executive floor with two queen-size beds.
You know Murphy's Law -- "anything that can go wrong, will go wrong"? Well, Eric Schwartzman had one of those experiences when he rented an apartment from AirBNB recently.
Patrick Kerr books a hotel in Paris for the unbelievable rate of 10 euros a night. Turns out it's a mistake - the rate is off by a decimal point. His online agency promises a refund, but sends him a voucher, instead. What should Kerr do?