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Why did this Whirlpool microwave go down the drain?

David Eck's Whirlpool microwave breaks down less than two years after he buys it. The company will fix it -— for $300. Is that the right offer?

I paid an extra $8,250 to fly home — can you help me get a refund?

Anyone who needs a case study about the perils of airline codesharing should look no further than Kun-Yang Lee’s story. […]