Your New Year’s resolution: Trust no one

Tom Wang/Shutterstock
Tom Wang/Shutterstock
With the irrational holiday shopping season now in your rear-view mirror, this is a good time to consider how you feel about the companies to which you’ve just given half your life savings.

Maybe you don’t trust them. Maybe you don’t believe anything their executives say.

Maybe that’s a good thing.

I was reminded of how little customers trust companies when I participated in a recent panel discussion at a public relations conference in Miami. The panel host, from the PR agency Edelman, had released a survey that suggested only 15 percent of American consumers trust the words that come from an executive’s mouth. Only half trust business as an institution.

Other polls, I was not surprised to learn, put the trust figures in the single digits.
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Your New Year’s travel resolution? Don’t be a jerk

Mmaxer/Shutterstock
Mmaxer/Shutterstock
Here’s a New Year’s resolution we can probably all agree on: Don’t be a jerk when you’re on the road.

There’s something about travel — whether you’re flying, driving or sailing — that brings out the jerk in all of us. Like the guy in seat 26B just in front of me right now on a flight from Honolulu to Los Angeles, who is probably a nice guy on the ground. But put him on a plane, and shortly after takeoff, he jams his seat into my knees without so much as an apology.

Jerk.
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Happy New Year! So where are you going in 2013?

Here’s wishing you a very happy and adventure-filled 2013. We shot a little video of the Elliott family and our New Year’s travel wishes, and since our sites are undergoing some routine maintenance over the weekend, we wanted to share it with you now.
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7 lessons consumers learned in 2011

2011 was quite a year, wasn’t it?

As the economy struggled to recover from the Great Recession, consumers felt as if they had great big targets painted on their backs whenever they went to the store. That frustration led to the “Occupy” protests that took root in many American cities this fall.

What did we learn from 2011 and what does it mean for this year?
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No flying, more drinking, new places: Your 2009 travel resolutions on Twitter

What are your 2009 travel resolutions? I asked my friends on Twitter, and here’s what they had to say.

@DesertMama “My New years resolution is to not pay for any checked bags – whether it’s pay for an upgrade or carry on. Wish me luck.”

(Good luck.)

@soultravelers3 “Our travel resolution this year is to do slooow travel, relax & immerse deeply, travel green & eat healthy on our world tour!”

(Sounds like a plan.)

@Cajun_Mama “I really want to see the Aurora Borealis. Also taking a solo trip somewhere, like a mama walkabout. Destination unknown :)”

(The Aurora is awesome. Good resolution.)

@JoodyC “Good lord willin’ and the budget allows, I resolve to buy a fractional share of a plane so I don’t have to deal w/airports.”

(Are you kidding? If I had the money, I’d buy the whole plane!)

@sallymak26 “To explore more of our OWN country…especially now that gas is cheaper…hope to road trip at least two-three times in 2009!”

(I can already hear three little voices from the back of my car. Road trip! Road trip! Road trip!)

@caryt123 “i want to have multiple ‘mini’ vacations to destinations close to home. i may plan for a cruise too!”

(Good idea.)

@cestbest “I plan to fly less and not fly US Airways. There are better LCC options such as WN and B6.”

(I don’t think you are alone.)

@dmuth “My 2009 New Year’s Resolution is to drink more. :-)”

(I’ll drink to that.)

@karasw “Am turning 40 and celebrating 10th wedding anniversary=big year. Plane travel or new weekend destination every month!”

(So much for your “naycation.”)

@VisitNH “If you like to travel but funds are tight adventure locally. Visit a new city/town in your state for day trips or a long wknd”

(Ah, there we go.)

@chickefitz “No cruises with Mickey Mouse this year! I’m going back on Seabourne to the little ships for grownups!”

(Love Seabourne.)

@genochurch “to go back to Negril in 09. Booked :)”

(Who wouldn’t want to do that?)

@AnaLovesMusic “Travel Resolution: I want to see how many places/how far I can go without stepping on an airplane.”

(Yeah, you and everyone else in the country.)

So what are your 2009 travel resolutions? Leave a comment or follow me on Twitter and share your plans with everyone else.

Happy 2009!

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