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This “historic” stay was an epic disaster

The historic Rathbone Mansion offers an “authentic” New Orleans experience, with its antebellum architecture and "warm" Southern hospitality. But it was a little too authentic for Cori Maldonado, who reserved his rooms through Bookit.com.

This volunteer vacation to New Orleans ended on a bad note

Erik Szabo is "livid."

Should the TSA pat down kids?

If you haven’t seen this video yet, you should. This is six-year-old Anna Drexel getting a pat-down in New Orleans […]

Can this trip be saved? Cheated by half a star on my New Orleans hotel

Half a star may not sound like much to the average hotel guest, particularly when there are no nationally-recognized hotel rating standards in the United States. But it means the world to Sandi Tanner, who is planning her 20th wedding anniversary in New Orleans.

Blocked from checking in – but charged anyway

Gabriel Medina can't reach his hotel in New Orleans because there's a police barricade in front of it. A manager promises to "help" him cancel the reservation, but three days later, his credit card is charged $113. Now his credit card has sided with the hotel. Is there anything else he can do?