Google Plus doesn't like David Books' name. And now it's stopped listening to his requests for a social media account. Is there anything he can do to get the company's attention?
Heather Matinde's problem is fairly common, but when it happens to you, it can sure seem like the end of the world. She'd just paid a small fortune for airline tickets from Los Angeles to Brussels on Expedia, only to discover a serious problem with her sons' reservation.
And now, a little story about names, online travel agencies, airlines and the TSA.
One of the things travelers love about an airline like Southwest is that it goes against the grain. When other airlines charge baggage fees, it doesn't. When they impose change fees, it doesn't. When they have assigned seats, Southwest refuses.
Why can’t you change the name on your airline ticket?
Here's a question I get often: The name on my ticket doesn't match the name on my ID. What now?