Question: My 16-year-old son and I have had our US Airways miles taken away from us. He had 27,893 miles and I had 829 miles. They expired a few days ago.
I’m a single mom and recently lost my job. I’ve been overwhelmed and did not notice the e-mail that warned me about the expiration of the miles.
I called US Airways, but a representative said I was too late. I’ve been a loyal US Airways customer for years, but didn’t sign up for US Airways’ loyalty program until recently.