If you’re a regular reader of this site, it may seem hard to believe, but even first-class passengers sometimes need […]
I don't normally dismiss cases reflexively, but when I hear someone complaining about special meals, it takes a lot for me to follow through and contact an airline on their behalf.
When Marilyn Sweeney bit into a serving of sweet potato casserole during her seven-day Eastern Caribbean cruise on the Carnival Valor she tasted something unusual. It was rubbery, with a faint mint flavor.
Did Chris Hill's mother and aunt have a bad flight on Virgin Atlantic? Without a doubt. The flight attendants were rude and the service was terrible, by their account.