It's something out of every mother's worst nightmare: Your child is stranded at the airport and won't be able to fly home unless he forks over thousands of dollars for a new ticket.
Elite-level frequent travelers who whine if their lie-flat business seat doesn't recline all the way are regularly and shamelessly mocked on this site.
Stacey Tappan claims Lufthansa stole her laptop computer, and she wants me to help her get it back.
To fly from San Francisco to Paris last month, Kenneth Cook forked over 100,00 miles and paid a $194 fee 10 months before his scheduled flight. The routing wasn't ideal -- it sent him via Denver and Frankfurt, but for that, he was getting choice seats in the front of the plane.
Daryl Preston and his wife are flying from San Francisco to Rome this summer, and they have tickets on Lufthansa. Four tickets, to be exact.
Here's an unusual case with an equally unusual resolution. It involves two Lufthansa passengers, and FDA-approved portable oxygen concentrator and EU airline passenger law.
After Ursula Maul’s husband passes away suddenly, she tries to get a refund for his nonrefundable ticket. But neither her online agency, nor her airline, will help her. Does she have any other options?